Last Updated: 28/06/2025

At SHAHID ALAM FOODS ("we," "our," or "us"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website, make a purchase, or interact with our services.

By using our website and services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information to provide better services to our users. The types of information include:

a. Personal Information

We may collect the following when you create an account or place an order:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (e.g., credit card details)
• Order history

b. Non-Personal Information

We may collect data automatically when you use our website:

• IP address
• Browser type
• Device type
• Location data (if available)
• Pages visited and actions taken
• Referring website or source (e.g., search engine, social media)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, personalize content, and analyze site usage. You can manage cookies via your browser settings. Disabling cookies may affect site functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Personalize your shopping experience
• Send updates, promotions, and communication
• Improve our website and services
• Meet legal requirements (e.g., fraud prevention, tax reporting)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted service providers:

a. Service Providers

We may share data with third parties that help us operate:

• Payment processors (e.g., PayPal, credit card companies)
• Shipping and logistics partners
• Marketing and advertising platforms
• Customer support tools

These providers are obligated to use your data securely and only for authorized purposes.

4. Security of Your Information

We implement reasonable security measures to protect your personal data. However, no system is 100% secure. While we do our best to safeguard your data, we cannot guarantee absolute security.

c. Deleting Your Account

You may request deletion of your account and associated data. However, we may retain information as required for legal or administrative purposes.

d. Data Retention

We retain your information only as long as necessary for the purposes outlined or as required by law.

5. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be reflected by an updated "Last Updated" date. We encourage you to review the policy periodically.

6. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your data, please contact us:

SHAHID ALAM FOODS
Phone: 0321-2891605
Email: shahidalamfoods3322@gmail.com
WhatsApp: 0321-2891605